Your privacy is important to us and we are committed to protecting your information. This Privacy Policy explains how we collect, use and protect information at GuidEd Insight. This Privacy Policy must be read together with the Terms of Service found on the guidedinsight.org website.

This tool is currently meant for use only in the United States. If you are located outside of the United States, please refrain from use.

GuidEd Insight is available in both a Trial version and a Paid version.

Both the Trial and Paid versions contain similar data. The Paid version is available by paying for subscription once an organizations trial period has expired (a set number of days from initial set-up of the tool). The data provided allows visualization of students, the ability to supplement basic NSC-reported data with your own student attribute information, and the ability incorporate local program data to analyze locally specific programs. Data sets are saved as a convenience for future analysis.

When you save student data in GuidEd Insight, we will never use or share personally identifiable information related to your students in any way without your written permission, unless we are compelled to provide that information as part of a legal proceeding of which you will be notified, to the extent permissible. We will ensure that our employees and contractors protect your information with the same care that they protect our confidential information.

We may use anonymous information aggregated from GuidEd Insight database for our own research and development purposes. We may publish aggregate information that includes the information you provide us, but it will not include data that could identify your students, your organization, or any relationship between your organization and either students or other organizations.

Whether you’re using the Trial or the Paid version of GuidEd Insight, we will save the information that you give us to create your account (your name and email address and any additional information you provide on the user set-up pages), and we’ll use it to contact you with important information about your account. If you select to receive product updates at account creation, we will send you those as well. You will always have the option to unsubscribe from email updates in the future.

Information Provided by Schools and Districts (“Clients”):

When Clients decide to use GuidEd Insight, they submit – via secure transmission of data – information necessary to create their school account, including first and last names, email addresses (as user names) and users set-up their own, secret passwords as school and district staff users.

Clients also submit minimally required information about students, used for school purposes to allow Clients to view and utilize student data in a meaningful way within GuidEd Insight. Specifically, Clients provide information for students who have graduated such as Last name, unique ID number, gender, class year, GPA, Program participation, high school name, etc.

Additional, not required Information Clients would like to submit and analyze about their students within GuidEd Insight is done at the Clients’ discretion for their internal review, analysis and reporting. This may include student personal information and academic records, including student first names, contact information, date of birth and other demographic information, grades, test results and performance data.

We will never share or otherwise use any of the foregoing information except as otherwise specifically set forth herein.

A Special Note About Student Consent:

GuidEd Insight operates in assumption no data will be added for children under the age of 13. GuidEd Insight relies on Clients to ensure consent for collection of that data on behalf of the parents or legal guardians, as agreed to in advance by Clients.

GuidEd Insight Usage Information and Cookies:

When using GuidEd Insight, our servers may automatically collect the Internet Protocol (“IP”) address associated with the user’s computer. We may also collect additional information such as login timestamp, the browser type and version, and the operating system of the computer. This information is logged to help us to diagnose technical problems and to administer GuidEd Insight.

To collect information about the use of GuidEd Insight, we use cookies. Cookies are small data files sent by a website or application and stored on the computer or device at the request of that site or app. Cookies store information related to the browser to enable us to recognize the browser on return visits to GuidEd Insight and to remember your preferences. We use third-party service providers to assist us in collecting and understanding the usage information. Most browsers can be set to detect browser cookies and to let you reject them, but refusing cookies may make it difficult to use GuidEd Insight. To learn more about browser cookies, including how to manage or delete them, look in the Tools, Help or similar section of your Web browser.

We use Google Analytics to assist us in collecting and understanding Log Data. For more information about Google Analytics, see the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from collecting information about you and recognizing you on return visits to our Platform by disabling cookies on your browser or by installing the Google Analytics opt out plug in. Note that we are not responsible for the Google Analytics opt-out tools and make no representation or warranty regarding their operation and the data such tools may collect or share.

Security:

We are committed to protecting the security, integrity and confidentiality of the data through the use of physical and technical safeguards. GuidEd Insight uses encryption and server authentication technology to protect data when GuidEd Insight is accessed using a supported web browser.

We host Client data in secure server and cloud-based environments that use a firewall and other industry-standard technology in an effort to prevent interference or access from outside intruders. We also require unique account identifiers, user names, and passwords that must be entered each time Clients access GuidEd Insight.

The Internet, however, is not perfectly secure and GuidEd Insight is not responsible for security breaches not reasonably within its control. We will comply with all state and federal laws relating to security breaches.

We require that Clients maintain the confidentiality of their user names and passwords. If Clients become aware of any unauthorized use of an account, loss of their account credentials or suspect a security breach, notify us immediately.

Data Retention:

GuidEd Insight retains the data at the sole discretion of Clients, and for as long as they have active agreements for GuidEd Insight. After termination of an agreement, GuidEd Insight will retain Client data for 90 days for the convenience of Clients, so that they may retain continuity of their experience should they choose to reengage with GuidEd Insight. At the end of the data retention period, we securely delete and destroy personal information from Clients.

However, at any time upon termination of an agreement or otherwise at their discretion, Clients may submit a written request to have their personal information provided to GuidEd Insight deleted. We will comply with such written requests within (30) days.

Note that in the event that a user chooses to submit data to a postsecondary institution, we are unable to delete or otherwise retract that information from the receiving institution.

Notwithstanding the above, we do retain aggregated and/or de-identified data for the purposes described previously in the privacy policy.

Other Potential Uses of Client data:

We may share personal information for legal, protection, and safety purposes. Specifically, we may share information: (1) to comply with laws, (2) to respond to lawful requests and legal processes, (3) to protect the rights and property of Degrees of Change, our agents, customers, and others (including to enforce our agreements, policies, and terms of use), (4) in an emergency, which includes protecting the safety of our employees and agents, our customers, or any person, and (5) with those who need it to do work for us, provided that they agree to adhere to the restrictions and limitations set forth herein.

We Don’t Sell Your Personal Information.

Updates to This Policy:

As our product evolves, we may make changes to this Privacy Policy. The “last updated” note at the bottom of this page indicates when it was last revised. Material changes to the Privacy Policy will be provided to the business contacts for our Clients, and such changes will be effective when accepted by Clients on behalf of their employees, students, and parents or when the Privacy Policy is posted within GuidEd Insight. Non-material changes will become effective when we post the revised Privacy Policy within GuidEd Insight.

Contact:

If you have any questions regarding this Privacy Policy, please contact us at:
support@guidedinsight.org

– or –

Crocus, LLC
Attn: Guided Insight
810 7th St. NE, Ste 261
Washington, DC 20002

This policy was last updated January 20, 2021.